I ordered a customized 48" x 32" Modern Slate Pin Board as an anniversary gift for my wife. I put in a simple request for the custom text, and got a proof via email the very next morning - it looked exactly like I was expecting. I approved the proof, and the map was made (and shipped) that afternoon. I've never had such focused attention to a product I ordered over the internet. The map looks great, and there is plenty of room for pins. The cork holds the pins tightly in place, but the canvas leaves the smallest hole if you decide to remove them. The customer service is excellent, the packaging is great, the quality of the map is top notch, my wife loves it, my guests love talking about it, and I am a very satisfied customer. I was initially concerned about the price of the map after I did some shopping around, but I am now totally impressed with this product and company. Thank you Conquest!