Domestic Shipping

  • Free economy shipping on orders over $99 to continental 48 USA
  • HI and AK are not free, but we still ship there, except for 48x32” single panel maps. Reach out to us for a quote in this scenario
  • Most standard items ship within 1-2 business days unless otherwise noted on the listing (signage, coasters, wood letters, arrows, and others typically take a few days longer)
  • Personalized orders typically take approximately 1 additional day (depending on customer response time in approving proof)
  • Conquest Gear ships from a separate location and ships within 2-4 days
  • Once shipped, items typically take 2-5 business days to arrive
  • A tracking number is always provided once an order is shipped
  • APO and PO boxes may require additional fees, or we may not be able to ship to them at all, depending on the item. Use a physical address whenever possible.
  • Expedited shipping options are available for most large items. Order processing time does not change regardless of shipping method.
Conquest Maps Golden Aged world Legend
Conquest Maps Modern slate push pin map

International Shipping

  • We ship worldwide
  • Any possible customs charges are not included and are the responsibility of the recipient/customer
  • Most standard items ship within 1-2 business days unless otherwise noted on the listing (signage, coasters, wood letters, arrows, and others typically take a few days longer)
  • Personalized orders typically take approximately 1 additional day (depending on customer response time in approving proof)
  • Conquest Gear ships from a separate location and ships within 2-4 days
  • Once shipped, items typically take 5-14 days to arrive, sometimes longer. To be safe, plan for 3 weeks just in case
  • APO and PO boxes may require additional fees, or we may not be able to ship to them at all, depending on the item. Use a physical address whenever possible.

Lost/Damaged Items

  • If damaged, we will ship you a new product as soon as possible
  • If an item is lost, we can file an inquiry after approximately 10 days without tracking updates. We will not replace a package until it is confirmed as lost by the courier.
  • Once a package shows as delivered, we are not responsible for missing/stolen items. If you want to require a signature for the delivery (small extra fee), please contact us.
Conquest Maps Modern Slate world legend
Conquest Maps Rustic Vintage USA Push pin travel map

Refunds and Exchanges

  • If you have a problem, please let us try to fix it! Contact us right away.
  • We accept returns of non-personalized items
  • To be eligible for a return, items must be in perfect new condition
  • Exchanges are accepted with the same condition
  • Return and exchange shipping costs are the responsibility of the customer
  • Returns, refunds, and exchanges must be made within 30 days of purchase
  • Refunds will only be provided to the original purchase method
  • International returns are not accepted

Payment

  • We accept most debit and credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay, Venmo, and AfterPay
  • Tax will be collected for all Ohio orders
  • Order cancellations are acceptable for non-personalized items as long as they have not yet shipped. Once shipped, return policies are in effect.
Conquest Maps Modern slate push pin travel map